memo of 8D Report & QC Story

8 Disciplines
Discipline 1. Form the Team (Internal/External Member)
Discipline 2. Describe the Problem (Problem Statement)
Discipline 3. Contain the Problem (Temporary Measure)
Discipline 4. Identify the Root cause (Reason Analysis)
Discipline 5. Formulate and Verify Corrective Actions (Permanent Measure)
Discipline 6. Correct the Problem and Confirm the Effects (Effectiveness Verification)
Discipline 7. Prevent the Problem (Recurrence Prevention)
Discipline 8. Congratulate the Team (Action Plan & Review)

QC Story
1.Problem Selected
2.Why Selected
3.Current Status
4.Defect Analysis
5.Actions
6.Results
7.Standardization
8.Problems remaining
9.Future plans


1.Problem Identification: Accurate identification of problems and their seriousness. (Check sheet)
2.Observation: Problems Characteristics as different perspectives. (Pareto Charts/Control Charts)
3.Analysis: Identify all possibles causes of problems. (Ishikawa Diagram)
4.Action Plan: Develop actions plans to cancel the causes of problems. (5W1H)
5.Action: Cancel fundamental causes.
6.Verification: Verify effective attainment of canceling causes. (Grafics)
7.Is it Working?: Assess and testing.
8.Patronize : Prevent the recurrence of problems.
9.Conclusion: Review of all processes of problems to aftermost works.

QC 7 tools
1. Pareto Diagram: Find the major problem.
2. Cause & Effect Diagram/Ishikawa diagram(fishbone): Determine all causes.
3. Graphic/Flowcharts: Present data to be more understood.
4. Check Sheet/Check List: To get complete data.
5. Scatter Diagram: To see relation between variables.
6. Histogram: To see distribution of data
7. Control Chart: To see the stability of data/production.